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‎09-13-2023 08:57 AM - edited ‎09-13-2023 09:43 AM

HP Recommended

Hi,

 

My Envy 13t-ad1000 suddenly not charging anymore. 
The laptop is dead, and when I am trying to charge it, it is not working. I used two different chargers, both working on my wife’s HP laptop, but none can charge my laptop. The charging indicator light does not turn on at all. 
Any idea how it can be addressed. The laptop was working without any issues before this. 

Thanks,

Category:
1 REPLY 1

‎09-18-2023 12:46 AM

HP Recommended

Hi @AliZare,

 

Welcome to the HP support community.

 

Please help us with the laptop serial number or the product number on a private message for further assistance.

 

Here is the link to find the product number:- Click here

 

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

 

Alden4
HP Support   

Raj_05
HP Support Community Moderator
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