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- Re: Envy super-muilt dvd drive
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12-09-2016 07:04 PM
I cannot read or write DVD-RAM disc. Is there another driver I need? DVD-RW disc work fine.
Solved! Go to Solution.
Accepted Solutions
12-09-2016 07:41 PM
Hi,
Please try the following fix:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
otherwise you may need available firmware.
(a) Look at Device Manager to see its model,
(b) Use its model to search for firmware.
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-09-2016 07:24 PM
Hi,
Please use VSO Inspector to check
https://www.raymond.cc/blog/download/did/1277/
It will show you the ODD on your computer supports DVD RAM or not. For example the following one does support DVD-RAM but not HD DVD-RAM
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
12-09-2016 07:41 PM
Hi,
Please try the following fix:
http://support.microsoft.com/mats/cd_dvd_drive_problems/en-us
otherwise you may need available firmware.
(a) Look at Device Manager to see its model,
(b) Use its model to search for firmware.
Regards,
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
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