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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Envy x360 screen separation from hinge

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12-01-2020 09:50 PM
I purchased an Envy x360, the first Ryzen laptop, three years ago. It was a wonderful laptop, until the bottom-left corner of the screen started separating from the clamshell. I let it go because I thought that it was a minor problem when it was only a tiny separation, and I didn't want to make a silly warranty claim. The more the screen was lifted and closed, the worse the separation became, until, when the screen was lifted on Thanksgiving Day, the screen broke away from the clamshell. Can this laptop be fixed?


12-08-2020 09:56 AM
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The_Fossette
I am an HP Employee