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My taskbar shows the hp icon with an email type logo attached. It is always an update for the realtek blootooth driver.it seems to be wanting to download and install the same one every day. is this normal? I do that but it shows the same thing EVERY day.

2 REPLIES 2
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I meant bluetooth lol

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@David4410, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

It sounds like you're encountering an issue with a persistent driver update for your Realtek Bluetooth adapter. This can sometimes happen when the update process doesn't fully complete, or there might be a conflict with the update detection.

Here are a few steps you can take to resolve this:

 

Check Device Manager for Updates

Open Device Manager (right-click the Start menu and select Device Manager).

Find your Bluetooth devices and expand the list.

Right-click on the Realtek Bluetooth device and choose Update Driver.

Choose Search automatically for updated driver software and see if it can find a newer version than the one you're getting daily.

 

Uninstall and Reinstall Bluetooth Drivers

If the update keeps popping up after installation, try uninstalling the Bluetooth driver from Device Manager and then reinstall it.

Right-click the Realtek Bluetooth device in Device Manager and choose Uninstall device.

Restart your computer, and Windows should automatically reinstall the driver. You can also download the driver manually from the manufacturer's website as mentioned above.

 

Windows Update Troubleshooter

Open Settings → Update & Security → Troubleshoot → Additional troubleshooters.

Run the Windows Update Troubleshooter to check if there's any issue with the update process.

 

Check for Pending Updates

Make sure your Windows is fully updated, as pending updates might sometimes trigger repeated notifications.

Go to Settings → Update & Security → Windows Update and check for updates manually.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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