Everytime I unlock my laptop I get Unsupported Graphics Card error

[ThePika]

Everytime my laptop gets locked and is then unlocked I get the "Unsupported Graphics Card" error. To fix the issue I need to restart my laptop.

Error Screenshot

[ub6424]

Hello @ThePika 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your basic system configuration before we dive deeper ...

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

BaseBoard Product

BaseBoard Version

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

- Expand <Other devices> ? (Those entries are for hardware for which Windows has not loaded a suitable driver)

--->>> Send screenshot

(3) Please report back

[ThePika]

OS Name	Microsoft Windows 11 Home Single Language
Version	10.0.22621 Build 22621
System Model	HP Pavilion Laptop 14-ec0xxx
Processor	AMD Ryzen 7 5700U with Radeon Graphics, 1801 Mhz, 8 Core(s), 16 Logical Processor(s)
BIOS Version/Date	AMI F.07, 18-08-2021
BaseBoard Product	88F2
BaseBoard Version	82.34