Exchange/Upgrade my HP ENVY TouchSmart m7-j020dx Notebook

[ndrv]

Hello All - I have purchased Hp touchscreen laptop from US in 2014 - the model is HP ENVY TouchSmart m7-j020dx Notebook. The note book has 8 GB RAM, Intel core i7 processor and 930 GB Harddrive.. The laptop is out of warranty, but except for few keys on keyboard not working, the laptop is in good working condition. 

I am looking for any exchange / upgrade option available for my laptop. Any good suggestion?

[Anand_Andy]

Hi @ndrv,

Welcome to the HP Support Community

I understand you are facing an issue with your HP ENVY TouchSmart M7-J020dx Notebook PC and you would like to get an exchange or upgrade the notebook PC. 

Not to worry I will help you to get a resolution to resolve the issue.

As we have limited support boundaries in the support community as of now. I'm sending out a private message to assist you with the next course of action. 

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!