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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Expanding USB slot cover fell off

Create an account on the HP Community to personalize your profile and ask a question
03-23-2020 05:33 PM
This little Pavilion has spring-loaded USB slots the opening to which expands to allow room to insert a USB plug. Today, I found one of these little plastic "covers" on the floor after using my new laptop. It seemed to slide back into place but now I am concerned the next time this happens I will lose it. How can I stop these plastic parts from sliding off? Thanks.
03-24-2020 04:49 PM
@Apesbrain I understand your concern and I have brought your issue to the attention of an appropriate team within HP.
They will likely request information from you in order to look up your case details or product serial number.
Please look for a private message from an identified HP contact.
Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.