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‎02-01-2022 09:39 AM - edited ‎02-01-2022 09:41 AM

HP Recommended
Product: HP Pavilion Notebook - 15-ab153nr
Operating System: Microsoft Windows 10 (64-bit)

My laptop's E Drive no longer recognizes loaded discs.  If I plug a compatible external DVD/CD drive into a USB port, do I also have to do anything to disable the built-in E Drive?  If so, what action(s)?  Thanks!

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2 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-01-2022 10:56 AM

HP Recommended

No. You can leave it as is.

 

You can go to the Device Manager and disable the drive if you want to.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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7 REPLIES 7

‎02-01-2022 10:56 AM

HP Recommended

No. You can leave it as is.

 

You can go to the Device Manager and disable the drive if you want to.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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‎02-01-2022 02:49 PM

HP Recommended

Can you recommend a durable external drive of this type?  I bought a cheap one online that couldn't even detect a blank CD disc.  Thanks!

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‎02-01-2022 02:56 PM

HP Recommended

Sure.

Sony is a stellar brand in my book. Great price as well.

 

https://www.newegg.com/p/0VN-012P-00012?Description=external%20dvd%20rewriter&cm_re=external_dvd%20r...


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
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‎02-01-2022 03:03 PM

HP Recommended

The Amazon listed drive was the one that failed on me!

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‎02-01-2022 03:12 PM

HP Recommended

Interesting. Well Amazon will take it on return.

 

Did you try multiple DVDs?

 

The  Sony unit will work.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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‎02-01-2022 04:35 PM

HP Recommended

I did return the Amazon one for credit.  Its specs and appearance are very much like your Sony.  I wonder if non-Sony versions of this design are under lesser quality control.

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‎02-02-2022 08:27 AM

HP Recommended

The non-Sony units are probably mostly Chinese, with the exception of the LG Korean branded drives.

 

LG is also a brand I recommend. I have had their HDTV units before and they were well made.

 

The Chinese units are not likely to have the strict quality control that Japanese external drives do.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



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