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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
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Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
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HP Recommended
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Accepted Solutions
HP Recommended
Your laptop does not have a TPM. So using a smart card reader for access to secure sites is not impossible but becomes more difficult. You need to check with the manufacturer of the reader and with the IT staff for the site you want to access and just ask can I make this work without a TPM module?
HP Recommended
We will need the model number. X360 convertible covers a lot of different laptops. Do you want to use the smart card reader for security? Generally that requires that the laptop have a TPM (Trusted Platform Module). HP business units tend to have that and Pavilions not as much.
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HP Recommended
HP Recommended
Your laptop does not have a TPM. So using a smart card reader for access to secure sites is not impossible but becomes more difficult. You need to check with the manufacturer of the reader and with the IT staff for the site you want to access and just ask can I make this work without a TPM module?
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