• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Envy x360

I lost the Power Supply adapter for my notebook HP Envy x360 (model 15M BP011DX).

 

How can i buy a new one for this model? Can I use one from another HP model?

 

And finally, can I buy it in Brazil ?

 

Thank you very much

Cristiano

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@crisbenitez

 

HP ENVY x360 - 15m-bp011dx Product Specifications

 

Specifications > Product Number:  1KS72UA

 

PartSurfer > Set Country = Brazil > Search for 1KS72UA

 

Power Cord Please click here for important information regarding the differences between Power Cords, Power Modules, and AC Adapters.
  213349-015Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (North America)   COMPLY_2.07
Power Module Please click here for important information regarding the differences between Power Cords, Power Modules, and AC Adapters.
 
-N/A-
854116-850GNRC-45W ADPTR nPFC SMART 4.5mm WMnt   COMPLY_2.07

 

 

Reminder:  Power Cord and Adapter are sold separately!

 

The Power Adapter does NOT show as available from HP (no tiny box in the "Add to Cart" column, nor is there a listing for the part in the HP Parts Store).

 

Using the part number (854116-850) , I do see the Power Adapter listed as available from various online sellers, including EBay, Amazon, and others.

 

Remember to choose online stores carefully based on reputation, service, return policy, and price.

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

View solution in original post

3 REPLIES 3
HP Recommended

@crisbenitez

 

HP ENVY x360 - 15m-bp011dx Product Specifications

 

Specifications > Product Number:  1KS72UA

 

PartSurfer > Set Country = Brazil > Search for 1KS72UA

 

Power Cord Please click here for important information regarding the differences between Power Cords, Power Modules, and AC Adapters.
  213349-015Power cord (Black) - 3-wire conductor, 1.0m (3.2ft) long - Has straight (F) C5 connector (North America)   COMPLY_2.07
Power Module Please click here for important information regarding the differences between Power Cords, Power Modules, and AC Adapters.
 
-N/A-
854116-850GNRC-45W ADPTR nPFC SMART 4.5mm WMnt   COMPLY_2.07

 

 

Reminder:  Power Cord and Adapter are sold separately!

 

The Power Adapter does NOT show as available from HP (no tiny box in the "Add to Cart" column, nor is there a listing for the part in the HP Parts Store).

 

Using the part number (854116-850) , I do see the Power Adapter listed as available from various online sellers, including EBay, Amazon, and others.

 

Remember to choose online stores carefully based on reputation, service, return policy, and price.

 

 

Click Thumbs Up to say Thank You!

Answered? Click my post "Accept as Solution" to help others find it.

 

 

 

 

Dragon-Fur

HP Recommended

One more question please:

 

Is the HP Envy x360 (15M BP011DX) compatible with power adapters of other Envy models?

 

For example, other Envy 15t model, or an Envy M6 model ?

 

Those are the ones that sell in Brazil.

 

Thank you in advance.

 

Rgds,

Cristiano

HP Recommended

@crisbenitez

 

 

Use the part surfer website (link posted earlier) > set the country > search for the part number

 

 

Thank you for participating in the HP Community Forum.

We are a community of HP enthusiasts dedicated to supporting HP devices and technology.

Dragon-Fur

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.