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- Extremely Slow charging - HP Spectre x360 with any charger i...

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11-07-2022 11:49 AM
My HP Spectre x360 is charging extremely slowly. It takes like 3-4 days to fully charge.
This happened just after the warranty expired. I reached out to support and was asked to visit an authorized service center.
Here I was told that the motherboard has a problem which cannot be fixed and the entire motherboard needs replacing.
So, service centers have not helped much and no proper response from Support personals as well over the calls.
Now I am seeing a trend with HP laptops having issues with mother board, where people are calling for a recall.
Many people are having similar issue as me. These laptops costs too much for them to be having a defect just after the warranty. This piece of information that the motherboards start having an issue after the warranty is quite astonishing.
This needs to be resolved.
11-18-2022 02:13 AM
@SwetaKSingh
Welcome to the HP support community.
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
Sandytechy20
I am an HP Employee