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‎04-24-2017 10:07 PM

HP Recommended
Product: HP EliteBook x360 1030 G2
Operating System: Microsoft Windows 10 (64-bit)

I just received a new HP EliteBook x360 1030 G2 and none of the FN keys are working.  Any suggestions?

5 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎04-24-2017 11:31 PM

HP Recommended
Hi,


Uninstall audio driver from Device Manager

Install this chipset: https://support.hp.com/emea_middle_east-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2/1...

Then restart
Manually install the audio driver I posted previously
http://www.addictivetips.com/windows-tips/how-to-install-hardware-or-device-drivers-manually-in-wind...

Restart system

Source: https://support.hp.com/emea_middle_east-en/drivers/selfservice/hp-elitebook-x360-1030-g2/14169372

View solution in original post

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7 REPLIES 7

‎04-24-2017 10:41 PM

HP Recommended

Have you tried fn key plus the F key?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
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‎04-24-2017 10:44 PM

HP Recommended

Yes... that did not change the behavior.

Was this reply helpful? Yes No

‎04-24-2017 10:46 PM

HP Recommended
Hi,


Please install this: https://support.hp.com/emea_middle_east-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2/1...

Enable action key:
https://support.hp.com/in-en/document/c02035108


Regards

Visruth
Was this reply helpful? Yes No

‎04-24-2017 11:03 PM

HP Recommended

It seems that all of the functions are working EXCEPT the mute & volume keys.  When pressing the buttons it will show the "mute" and volume numbers increasing.  However, it will not mute the sound and/or increase or descrease the sound.  

 

Perhaps I'm a little closer.

Was this reply helpful? Yes No

‎04-24-2017 11:06 PM

HP Recommended


Install this: https://support.hp.com/emea_middle_east-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2/1...

Restart system.

Was this reply helpful? Yes No

‎04-24-2017 11:07 PM

HP Recommended

I've already applied this patch and the behavior has not changed.

Was this reply helpful? Yes No

‎04-24-2017 11:31 PM

HP Recommended
Hi,


Uninstall audio driver from Device Manager

Install this chipset: https://support.hp.com/emea_middle_east-en/drivers/selfservice/swdetails/hp-elitebook-x360-1030-g2/1...

Then restart
Manually install the audio driver I posted previously
http://www.addictivetips.com/windows-tips/how-to-install-hardware-or-device-drivers-manually-in-wind...

Restart system

Source: https://support.hp.com/emea_middle_east-en/drivers/selfservice/hp-elitebook-x360-1030-g2/14169372

Was this reply helpful? Yes No
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