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- Re: FPS drop when plugged in and charging

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05-16-2020 03:09 AM
HP Pavilion 15 Ck-038TX
i am facing fps drop issue while using power supply or on charging ...after finding out main cause the issue was my area load consuption in my house we use ac supply and voltage fluctuates frequents...but in some areas it is constant and no issues with it...but at my home after some time with this the change in processor voltage starts and my fps drops ^130 to 20,30 ...kindly suggest me what should i do to get constant 100,120 fps..
.......
Solved! Go to Solution.
Accepted Solutions
05-28-2020 10:21 AM
@BOT_ALLEN I suggest you follow the below steps:
change the power plan to best performance on battery under power options, press windows + I to open settings > System > Power & Sleep > Advanced power settings (under related settings) > Change plan settings > change advanced power settings > Look for graphics settings, select both on battery and plugged in, one after the other and choose performance under the drop down > Apply > Ok.
And check if it works fine, now.
If the issue persists, the best way to resolve the issue is by using the HP Guided Troubleshooter:
CLICK HERE FOR STEP BY STEP GUIDE (Scroll to the bottom for more options)
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
Keep me posted with the results,
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
05-26-2020 12:02 PM
@BOT_ALLEN Due to the current global COVID-19 situation, we're seeing an influx of customers coming in for support and we appreciate your patience.
That said, here's all you need to know/do to resolve the issue:
Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel.
To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate.
By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does.
If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware.
For more assistance, please check a similar HP Forums post (Resolved): Click here
(Though the header is different the steps will help get you a fix).
P.S: Welcome to HP Community 😉
Let me know how that pans out,
If you feel I was helpful, simply click on Accept as Solution to help the community grow,
That said, I will have someone follow-up on this to ensure you've been helped,
Just in case you don't get back to us,
have a good day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
05-28-2020 10:21 AM
@BOT_ALLEN I suggest you follow the below steps:
change the power plan to best performance on battery under power options, press windows + I to open settings > System > Power & Sleep > Advanced power settings (under related settings) > Change plan settings > change advanced power settings > Look for graphics settings, select both on battery and plugged in, one after the other and choose performance under the drop down > Apply > Ok.
And check if it works fine, now.
If the issue persists, the best way to resolve the issue is by using the HP Guided Troubleshooter:
CLICK HERE FOR STEP BY STEP GUIDE (Scroll to the bottom for more options)
(simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern).
Keep me posted with the results,
If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
06-08-2020 01:21 PM
@BOT_ALLEN That's awesome, I'm glad it worked,
Remember, if you ever need help related to your HP device,
We'll be right here and happy to help, take care and have an awesome day, ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.