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‎12-30-2023 04:41 AM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-d1 (53F54AV)

Hi there

I have my Victus 16 laptop and from the begining of use this GAMING laptop to play games (BF V, BF IV, Tom Clancys Breakpoint etc) I have problems with FPS drops from 100 FPS to 17-25 FPS. The game is going on very high or ultra graph settings and everything is fine until the drop come. 

I contacted my country HP service and after long time of diagnosiing process and reinstalling all the software they told that "something must be wrong with some hardware". I sent the laptop to their service.

yesterday I have received my laptop back and I got a letter that my laptop is fixed now. all they did was replacing the motherboard, ok for me.

I have configured all the system (because it was cleaned) and installed the games which were problematic. I started the game and after 5 minutes of playing the FPS drop happened again. I checked HW Monitor info on ALT+TAB and it was 100 degC on core. I went back to the game, FPS back to 100 and after another 3-5 mins again lowed to 25.

This laptop is gaming laptop - as said by HP. I had gaming laptops by other companies and no one has problem like this. 

What is wrong? How can you fix this problem?

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