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‎06-23-2020 10:13 AM - last edited on ‎06-23-2020 10:32 AM by Retired

HP Recommended
Product: [edit]
Operating System: Microsoft Windows 8.1 (32-bit)

Failure ID after short test: hard drive failured

ID: 68F7JC-7T4A5F-XD7WMF-60UE03

Notebook try to fix it constantly. I was able to turn it on two times to save data to the cloud, but it was lagging a lot.

1 REPLY 1

‎06-23-2020 10:55 AM

HP Recommended

Hi:

 

The error code reported, Hard Disk 1 Quick Test Failure, means that you have to install a new hard drive and reinstall the operating system.

 

Consult the service manual for your specific model notebook for the hard drive removal and replacement procedure.

 

https://h22207.www2.hp.com/us-en

 

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