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‎10-04-2018 07:51 PM

HP Recommended
Product: HP Notebook

I need help I don't know what to do I tried to figure it out on my own but i couldn't find anything please help.

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-05-2018 04:28 AM

HP Recommended

Your Failure ID is "Hard Disk 1 Quick Test Failure". You have a defective hard disk, which needs to be replaced. If the system is under warranty, contact HP who will arrange for repairs, otherwise it is up to you to sort out a replacement hard disk, then reinstall Windows, the latest drivers for your hardware, your applications and data.

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‎10-05-2018 04:28 AM

HP Recommended

Your Failure ID is "Hard Disk 1 Quick Test Failure". You have a defective hard disk, which needs to be replaced. If the system is under warranty, contact HP who will arrange for repairs, otherwise it is up to you to sort out a replacement hard disk, then reinstall Windows, the latest drivers for your hardware, your applications and data.

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