04-13-2017 11:02 AM
Envy laptop L8Y93AV. I just installed the latest Windows updates and now my fingerprint reader is totally inoperative, It does not flash or respond at all even when tying to puy in a new fingerprint. PIN sign in works fine. Short of removing the updates (I actually believe they are supposed to increase security. ) now what?
04-13-2017 11:28 AM
You might be able to use this Validity Sensor Driver:
In general, Series 6 HP SimplePass can run on Windows 10. It was, and continues to be, robust and sturdy code.
If you have truly lost the Series 6 HP SimplePass program AND if you do not have an Export of your Webcards (website / password backup) -- then you might decide to switch to the newer, and still supported, Series 8 HP SimplePass program.
Series 8 HP SimplePass is not an "upgrade" from the older Series 6 version of the program; it is different code - that is, a completely different rendition of the SimplePass product.
Series 8 HP SimplePass is written by Softex.
Series 6 HP SimplePass was written by AuthenTec.
You may, of course, decide to try and run Series 6 HP SimplePass; the program may run with your newer Validity Sensor Driver.
Series 6 HP SimplePass:
Series 8 HP SimplePass:
Pay attention to the Order of Events when (re)installing your driver and / or software:
- Sign-in Options matter – if the system supports Native Windows fingerprint logon, you must assign and configure a PIN to enable the fingerprint sign-in
- Validity Sensor Driver First >> Reboot
- SimplePass Software Next >> Reboot
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