• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
Hp Envy m6-w103dx
Microsoft Windows 10 (64-bit)

I was using my laptop (which was not plugged in at the time) when it suddenly shutdown (I think there was a warning that the battery is about to be empty but it shutdown before I could connect the charger). So, I found the charger and connected it but ut does not start anymore. Nothing happens when I press the power button. When I plugged in the charger, there is q flashing orange light and it just keeps blinking, even if unplug the charger. I unplugged the charger hoping the light will stop blinking, it has been around more than qn hour, it is still blinking. 

Anyone has that problem before? Any suggestions?

Thank you very much

1 REPLY 1
HP Recommended

Hi@shahzadcr7, Welcome to the HP Support Community!

 

I did some research and found a couple of documents for you based on the issue you had described. 

 

The first document is called HP Notebook PCs - Battery Does Not Power Notebook or Hold a Charge. This document says "If the battery indicator LED, located near the power icon, either does not glow or always blinks, there is a battery problem. Your computer might operate correctly when it is connected to the power adapter, but not when using battery power."

 

The next couple of documents are to help with troubleshooting. 

1. HP Notebook PCs - Testing and Calibrating the Battery (Windows 

2. HP Notebook PCs - Using and Testing the AC Power Adapter.

 

             

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.