• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
HP Recommended
OMEN MAX 16 inch Gaming Laptop PC 16-ah0000 (A4NN9AV)

I ran into a problem with the security

Firmeware Securtiy

screenshot.png

BIOS (F.23)

 

 

This is a brand new high end laptop!?
The root cause of level 0 almost always lies with the manufacturer (OEM) or a misconfiguration in the BIOS?
PS C:\WINDOWS\system32> $dg = Get-CimInstance -Namespace 'root\Microsoft\Windows\DeviceGuard' -ClassName Win32_DeviceGuard
>> $dg | Format-List *


AvailableSecurityProperties : {1, 2, 3, 4...}
CodeIntegrityPolicyEnforcementStatus : 2
InstanceIdentifier :
RequiredSecurityProperties : {1}
SecurityFeaturesEnabled : {0}
SecurityServicesConfigured : {2, 5}
SecurityServicesRunning : {2, 5}
SmmIsolationLevel : 0
UsermodeCodeIntegrityPolicyEnforcementStatus : 1
Version : 1.0
VirtualizationBasedSecurityStatus : 2
VirtualMachineIsolation : False
VirtualMachineIsolationProperties : {0}
PSComputerName :
CimClass : root/Microsoft/Windows/DeviceGuard:Win32_DeviceGuard
CimInstanceProperties : {AvailableSecurityProperties, CodeIntegrityPolicyEnforcementStatus, Inst
anceIdentifier, RequiredSecurityProperties...}
CimSystemProperties : Microsoft.Management.Infrastructure.CimSystemProperties

 

1 REPLY 1
HP Recommended

You have the latest bios.  Your laptop seems to be new but you do not have cloud restore

BeemerBiker_0-1790090622492.png

 

please verify that your product ID is A4NN9AV#ABH

Did you purchase the laptop with Windows 11 or FreeDos?

 

Please read this discussion about TPM problems

 

I recommend this AI procedure

 

Please let me know what you find out.


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.
-->