-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- G62 LAPTOP NOT TURNING ON.

Create an account on the HP Community to personalize your profile and ask a question
06-30-2013 04:27 AM
Try a hard reset as follows:
1) Remove the battery and unplug the DC power adapter.
2) Press and hold the power button for more than fifteen seconds.
3) Plug in the DC power adapter (leave the battery out for now)
4) Press the power button
Please post your positive or negative results here in your thread.
Regards,
erico
I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"
08-21-2013 01:15 PM - edited 08-21-2013 01:17 PM
Hi, i have same problem with my notebook HP g62.
Notebook turn off after turn on for few second. In first time of this problem i withdraw bios battery from connector and connect again and laptop start well for 1 month. I buy from internet new bios battery and plug in laptop. 4 days starts well, but still wrote on start - battery is low and change for new one. After 4 days i have same problem again.
Can you help me please?
P.S. I tried it this upper tip and still same.
Thank you
08-22-2013
12:24 PM
- last edited on
02-23-2017
10:04 PM
by
OscarFuentes
Hello Harsik,
You state your computer will not turn on, is that correct? I will try to help you as best I can.
Can you please provide the full model of the G62 that you have, if you are unsure where to locate that information have a look at this document for help.
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
08-22-2013 02:08 PM - edited 08-22-2013 02:10 PM
Hi RedRose, thank you for response.
My laptop is HP G62-b30SC .
Problem is when I Turn On my laptop so after few seconds (3-6) is Turn Off.
First time of indicate of this problem (1 month) I does unplug cmos battery and plug battery back. Then my laptop start normaly 1 month. I think, that battery is weak, so I buy new one a replace batteries. After change cmos battery on start wrote bios - low battery, change. After 4 days I can't start my lapotop again.
I tried :
1. start without cmos battery and with cmos battery - NOK
2. hard reset with tip from erico - your kudos expert - NOK
3. try another power supply - NOK
4. slapping my head against the wall - OK - I did not feel anything
Is possible, there is some hardware problem or something with BIOS. I don't know.
Please help
Thank you
08-22-2013 03:43 PM
Harsik,
It is possible that it might be a hardware issue. When you plug in the AC adapter does the small LED light glow on the side?
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!
08-22-2013 05:37 PM
ENG-MWENYA,
Because you have swapped out the battery and AC adapter multiple times. You can try using a multimeter to test the DC power jack input. Here is a video that will show you how, and here is the service manual for your computer. The steps to access the DC power jack is on page 67.
Please respond back at your earliest convenience.
Thanks
Clicking the 'Accept as Solution' button is a way to let others know which steps helped solve the problem!