GPU fan won't spin under stress; Overheating.

[Sumbuck]

Hello, I own a prebuilt HP Pavilion that has an Nvidia RTX 3060 inside. This computer has always been good, but recently it has been overheating like crazy, leading to really low frames. I used to be able to run games on high graphics, and now I am lucky if I can get 20 FPS on low settings. The GPU fan doesn't spin at all; it tries to spin but it can't. It is like trying to start a mower over and over again. I have tried to change the voltage and fan rpm speed, but I think this is a genuine issue with the fan itself. I have cleared my computer of any dust or obstructions and have even unplugged and taken out my GPU a couple of times. I am wondering if I just need to spend hundreds of dollars on a new GPU or if there's any fix. thanks! 🙂

[zoey7886]

@Sumbuck, Welcome to the HP Support Community!  

Thanks for reaching out about your query regarding the GPU fan not spinning! 

We're thrilled to have the opportunity to assist you and provide a solution.  

It definitely sounds like your GPU fan is failing, which is causing the overheating and performance drops. Before considering a full GPU replacement, try these troubleshooting steps:

Check Fan Connection & Power

• Make sure the fan cable is properly connected to the GPU.
• If possible, try the GPU in another PC to see if the issue persists.

Inspect for Physical Damage

• Spin the fan manually while the PC is off. If it’s stuck or wobbly, the bearing may be worn out.

Let me know if this helps!  

Take care, and have an amazing day!  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

Regards, 

[zoey7886]

Hi @Sumbuck,

I am sorry to hear that the above steps did not help much but i do appreciate your efforts in performing the troubleshooting steps.

A) Perform a power drain on your PC.

1) Unplug the power cord from the PC & wall.

2) Disconnect the power cable from the AC adapter if it is a detachable part and keep it aside.

3) Press and hold the power button down for 15 seconds and release the power button, wait for about 30 seconds.

4) Plug the power cord back into the AC adapter, then connect it to the wall and to the charging port on your PC.

5) Power on the PC and Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

B) Kindly refer to the steps on this link to troubleshoot and let me know if that resolves the issue.

C) Refer to the steps on this link to perform system restore on your laptop and let me know if that resolves the issue.

If the issue still persists, click on this link to perform a recovery on your Laptop.  (Take a backup of the data before performing a recovery)

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a good day.

HP Support