Gaming pavilion 2016, 15-bc001nm BIOS fan noise/nvme ssd speed.

[Slivko]

Hy 

New to the forum, so a beginners question. I have as above mentioned laptop and from what i gathered my laptop is on BIOS version F.09 Rev.A and its working just great, till i put nvme samsung 961 m.2 disk. I would supposed to read/write=3500MB/s/1500MB/s. When i tested it the speeds woudnt go all the way, so i thought ok, its a motherboard issue something to do with the layers of nvme plugin.

When the new bios came F.26 Rev.A and it said under Fix and enhancements:

- Provides improved SSD performance.

I was thriled and over the roof. When i tested it it was going all the way with the speeds and lets say it seemed the computer is faster because of the disk full read capacity.

But my fan was always on and laptop became quite loud, just reading something in pdf or reading something online the fan always on and blowing alot of air. In bios I disabled the function FAN ALWAYS ON, but still no luck.

So now i am back on the old bios version  F.09 Rev.A because no fan is better then "fast nvme ssd disk". So my question is is there possible to have a new bios version with fast disk capability and no fan option that works.

I check my temps and on old bios  F.09 Rev.A the temp of CPU is average about 42C, new bios  F.26 Rev.A fan always on about 35C. I know lower the C better for CPU, but still. Doing the same thing like reading pdf or reading something like HP forum online.

Thank you 🙂

[MKazi]

@Slivko

Let me take a moment to thank you for posting on the HP Support Forums. 

I understand that you have a new HP Pavilion 15-bc001nm laptop. You updated the BIOS to version F.26 Rev.A and the SSD started to perform much better, however, the fan noise increased. Now you have rolled back the BIOS to the older version and this helped in reducing the fan noise but with lag in the SSD performance. Fabulous analysis. Spectacular diagnosis of the issue before posting. Kudos to you for that.

I'd like to know if the laptop heated up after updating the BIOS?

Meanwhile, I recommend you to perform the following steps to isolate the issue and arrive at a fix: 

• Please update the BIOS to the least one. 
• If the Fan starts to make loud noise then please refer to the steps from this link to reduce fan noise.
• If the fan continues to be louder then I suggest you may try to install the HP CoolSense Technology. HP CoolSense Technology is a feature in some HP notebook PCs that combines hardware, software, and mechanical design to dynamically manage the temperature of a notebook, and help keep you comfortable while using it. This feature is available on supported notebooks that are running a supported operating system.

I hope this information helps. Please let em know what happens. Cheers! 🙂

[Slivko]

HI

I updated bios to final release and the fan is always on and i have a 26-30C cpu temp. So the cpu is running excelent, I even change the cpu and gpu thermal paste, with Arctic silver 5, and the temperature went down for like 5C. So the laptop is not overheating. 

But the fan is not stopping even if under 20C. On older bios the fan stopped when it reached a specific temperature. 

[Dvortex]

Hello, @Slivko

Thanks for the reply! I see that you were interacting with @MKazi. He is out of the office and I would be happy to assist you!

Going through the post, I see that you have performed all possible troubleshooting steps to solve the issue. It certainly looks like a hardware issue with your notebook. I would suggest contacting the HP phone support for further assistance.

You can visit http://www.support.hp.com/contact-hp and fill in your product details to get the tech support number.

(1) Once the support page opens please select the country in which you're located. Next, enter your HP model number on the right.

(2) Next, choose the 'Contact Support' tab at the top and scroll down to the bottom of the 'HP Support- Contact' page to fill out the form provided with your contact information.

(3) Once completed click the 'Show Options' icon on the bottom right.

(4) Lastly, scroll down to the bottom of the page and select 'Get phone number.' A case number and phone number will now populate for you.

If you have any troubles, let me know and I will do my best to help.

Good luck 🙂

Please click "Accepted as Solution" on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the "Thumbs Up Icon" below!

[Slivko]

Well things change,

Went to bios and made restore default settings and the fans stopped being so load, so HURRRAAYY on this part.

But now i have a different problem. In the area around the CPU I7 6700hq there is a hissing sound, static like sound. 

So 2 problems solved one to go. What could be doing that?

Thank you.

[MKazi]

@Slivko

You're welcome. 🙂 I'm glad to know that the fan is not so loud now. 

If the hissing noise is too loud then try performing a BIOS update. If the noise is too loud and issue persist then would suggest you to contact HP phone support to explore the hardware service options for your laptop. 

Let me know what happens. Cheers! 🙂

[Slivko · Accepted solution]

So, i send a laptop for a repair and the "technican" said it was a fan problem so they changed the fan with a new one. When i got the laptop back it was the same, no advances was made. So i took the laptop apart and i so the sink was not the right "shape". So i started lapping my cpu and gpu sink. 

And after a couple of hours my cpu gpu heatsink was link a mirror. I installed the cpu gpu sink and change the paste with artic silver 5. 

Now the temp of gpu is 69C under a 100% load and 79C cpu under 100% load, trying fur mark and prime 95.  So the result is amazing. So now after i stop playing games like GTAV, the fans stop spinning after 20 minutes.

So my "goals" are achieved, the gpu, cpu sink wasnt in the "right" lines, maybe it was just in my case, but i really think that HP mest in this case.

I have picuters to show but cannot upload them. 

So bottom line, the laptop is working beatifull after a hard 3 hours work LAPPING my cpu gpu sink and changing paste with artic silver 5.

Thank you and good night 🙂

If somebody needs help with anything contact me. 🙂

Happy to help

[Slivko]

Hy

Update: now with the summer heat laptop started to overheat while playing GTA V. So I took a drill and make bigger holes in bottom case of a laptop.

https://ibb.co/ddPgk5.