Graphics Card Upgrade Available for HP Pavilion dv7 notebook?

[neco5]

I need some technical help if you can... my computer graphics card is ATI Mobility radeon HD 4650. Windows 10 original. I´ve looked for an updated driver and cant find one.. This happened last week after a windows automatic update... Need help with the driver as the resolution is all stretched...thank you. 🙏🙏
I have an HP Pavilion dv7 2080ep

[MKazi]

@neco5

I have escalated your concern to HP’s Support Team in your region to have it reviewed for available options, if any. You should be contacted within 4 business days (Excluding holidays & Weekends).

Response times may vary by region. Please send a Private Message, if you aren’t contacted within 4-5 business days.

[neco5]

I have not received a reply yet.

I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650

YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!!  MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED. IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE I MADE.

THIS IS PLAIN **bleep** !!

[neco5]

I have not received a reply yet.

I need the HP driver for my hp pavilion dv7 2080ep, ATI mobility radeon HD 4650

YOU CANNOT SELL COMPUTERS AND NOT UPDATE THE DRIVERS !!!!  MY COMPUTER WAS EXPENSIVE, I BOUGHT IT AS SOON AS IT WAS RELEASED.

IF YOU DON´T SOLVE THIS i WANT MY MONEY BACK, I HAVE A RECEIPT FOR THE PURCHASE.

[neco5]

if you are an HP employee why are you doing NOTHING??????????????????????????????????????????

[balloway]

I am having the same issue, did you ever get a response or solution?

[neco5]

Nothing.... HP simply ignores clients until we take them to court... they CANNOT SELL PC´s and not upgrade their drivers... I have spoken to my lawyer.

[Huffer]

This computer was issued to the public in 2009. It was sold with Windows Vista. That was 4 Windows versions ago. So "Windows 10 original" is a misrepresentation right there.

There is no known legal obligation to support 8 year old laptops on operating systems not sold with the computer so I guess I would challenge the alleged lawyer to show us where that comes from.  

This from AMD to you, sir:

Products That Do Not Support Windows® 10

AMD Radeon™ HD 4000 Series products and older are not certified to support Windows Display Driver Model (WDDM) 1.2 or higher and therefore, do not have driver support for Windows® 10.

The following is a list of graphics products that do not support Windows® 10:

• ATI Radeon™ HD 4000 Series /ATI Mobility Radeon™ HD 4000 Series Graphics

[neco5]

If other brands do it so should HP !!!

AND you are WRONG SIR... HP updated drivers until win 7 64 bits and then stopped.. stopped because people will need a new computer BUT where you ARE WRONG again is that most people don´t want anything to do with HP.. not for PCs, printers etc and WHY?????

Because of the unprifessional support they give clients !!!!

SO HP WINS ON ONE BUY AND LOOSES ON THE REST... SO WHO LOOSES THE MOST ?????

think HP......... !!!  you have lost me as a HP client and MANYYYYYYYYYYYYY MORE OTHERS.

[balloway]

If that were truly the case, why did the old driver work up until a week ago. That is the part I cannot understand. why would an update kill the driver unless changes were made by MS or HP. I might understand if it were a new OS but this has been working in Win 10 for awhile now.