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- HARD DRIVE SHORT DST CHECK: FAILED. FAILURE ID: RTU37D-99TA7...

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08-14-2020 09:12 AM
This Sunday,my laptop got infected with a virus and couldn’t use it or boot in. It had this error “0x0000185””ntoskrnl.exe missing“
I was able to fix it by booting and installing windows from a USB.
it worked fine.
After installing, I tried updating my drivers. I was able to use my computer normally.
After some restarts (Like three or two) because I had to to update it. I woke up to an error “error 3f0 boot device not found”
I’ve opened my laptop and tried to check if I connected it properly because I disconnected to back up my files to my brother’s laptop.
everything was tight and fine.
i checked the bios storage and got “incomplete optane volume”
i googled the issue and I was told to run a Hard drive quick test. I was told to post the result, I really don’t know what to do now.
The result were :
hard drive smart check: Passed
hard drive short DST check: FAILED
FAILURE ID: RTU37D-99TA73-XD7W3F-60Q503
my product ID: 4XU39EA#ABU
08-14-2020 11:04 AM - edited 08-14-2020 11:06 AM
hi
Hard Disk 1 Quick Test Failure
Hello
the hard drive is defective
It can continue to operate for a certain time, but it can definitively break down, if it is not already the case!
If possible, save personal data
Try a full reinstall
Be careful even if it works, it may permanently break down, save the data regularly.
This may allow you to use the computer while you find a hard drive!
Your computer should be this
15-da0596sa Product Specifications
You can try to help yourself with this tutorial (sorry not fully translated)
que faire en cas d' erreur / échec dst du disque dur - HP Support Community - 7338574
Using the HP Cloud Recovery Tool (Windows 10, 7)
Creating and Using a Microsoft Recovery USB Drive (Windows 10)
Performing a System Recovery (Windows 10)
sometimes the manual does not correspond, so check!
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