HD Short DST Check Failed

[Mike1B]

Hi gurus - my Laptop didn't boot cleanly this morning (welcome to 2021) giving a terminal HD error.  Although I can still login and work without any noticeable problems,  I ran the F2 Disk fault diagnosis and got the following message:

HD short DST check failed.  Failure ID PU7XHW-952AG3-XD7WG3-60R903

What means this? and what action do I need to take?

[praveenbv]

Hi @Mike1B,

Welcome to the HP Support Community.  

As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer. 

Chat support Team

If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.   

Have a great day!  

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[Mike1B]

The HDD was a 21 month old Toshiba MQ04ABF100 1TB which was part of a Spanish Laptop bought from Media Markt.  As they wanted to send the the laptop away for a couple of weeks to get it fixed (and previous experience of Media Markt is not good) so I wrote to Toshiba Warranty (Germany) who fast tracked my warranty claim to Japan.  They declined and directed me back to my dealer (never going to happen) so I opted to buy and fit a Samsung SSD 870EVO and fit it myself.   Awesome performance.  Clean install.  Life is good.

[KrazyToad]

I'm glad you got this sorted out

Drop us a message anytime you need help

Thank you