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‎11-16-2020 12:28 PM

HP Recommended
Product: HP Elite Slice
Operating System: Microsoft Windows 10 (64-bit)

After I reinstalled my Windows, my Elite Slice HDMI port is not making singal output. But My displayport remains making output.

There is no warning in the device manager.

 

Could you please tell me what to do? 

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-16-2020 01:01 PM

HP Recommended

@boyuan 

Most likely, a lack of drivers -- and I am presuming you did NOT use HP media to reinstall Windows, right?  MS created media only installs the generic drivers they provide, not the HP proprietary drivers.

 

Here is the HP product page for your PC:  https://support.hp.com/us-en/drivers/selfservice/hp-elite-slice-g2-with-intel-unite/21034701

 

Try looking for drivers on that page.

 



I am a volunteer and I do not work for, nor represent, HP

View solution in original post

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1 REPLY 1

‎11-16-2020 01:01 PM

HP Recommended

@boyuan 

Most likely, a lack of drivers -- and I am presuming you did NOT use HP media to reinstall Windows, right?  MS created media only installs the generic drivers they provide, not the HP proprietary drivers.

 

Here is the HP product page for your PC:  https://support.hp.com/us-en/drivers/selfservice/hp-elite-slice-g2-with-intel-unite/21034701

 

Try looking for drivers on that page.

 



I am a volunteer and I do not work for, nor represent, HP
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