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Locked

‎06-05-2016 04:29 PM

HP Recommended
I have a hp g62 windows 7 and i forgot my administrator password so everytime i turn my laptop on theres a blue sign saying enter administrator password or power on password and then i get a key with the number 71401920
1 ACCEPTED SOLUTION

Accepted Solutions

‎06-05-2016 04:31 PM

HP Recommended

@Francisg10

 

Enter     64569306

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

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6 REPLIES 6

‎06-05-2016 04:31 PM

HP Recommended

@Francisg10

 

Enter     64569306

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No

‎06-05-2016 04:42 PM

HP Recommended
Thank you so much, so next time i turn on my laptop will i have to enter an administrator password again??
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‎06-05-2016 04:53 PM

HP Recommended

Hi,

 

You're welcome :generic:

 

Entering the code from my previous post will have removed the requirement for a power on password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

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‎06-05-2016 05:00 PM

HP Recommended
Ohh ok, i really appreciate the help especially the fast reply 👍👍👍
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‎06-06-2016 03:10 PM

HP Recommended

Will it work on Windows 10?

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‎06-07-2016 03:25 AM

HP Recommended

@J74s6t7y8n

 

No it will not - the passwords are unique to the halt code your machine produces.

 

If you still have this issue, start a new thread on the Board below and include the 'Halt Code' you're receiving.

 

http://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/bd-p/Laptop-Freeze

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

Was this reply helpful? Yes No
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