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‎11-29-2023 12:56 PM - edited ‎11-29-2023 12:57 PM

HP Recommended

My Screen Just popped out near the hinge suddenly while closing the laptop. Looking at it properly made me realize that the hinge is not moving at all. I can't even close the screen or open it more than 90degree as I am scared of the screen breaking. Please have a look at it. 

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1 REPLY 1

‎12-02-2023 05:47 AM

HP Recommended

Hi @Nayan15,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

I understand that this is a Hardware issue. However, the support here is limited to software troubleshooting. However, since the unit might need repair, I would request you to contact HP Phone support who would have the option to schedule a repair as per the warranty and the issue can be fixed.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-
HP Community Moderator



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