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HP Recommended
pavilion hp-14-n006ss
Microsoft Windows 10 (64-bit)

I need to extract the hd of the laptop to try to recover the personal files before reinstalling the W10.

Please, any guide to open the computer and extract the hd and to plug in to another computer?

I have never done it yet.

Thanks in advance

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@JCA2013

 

Did you try running chkdsk on that drive???

 

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk

 

Then see if you can access the drive.

 

REO

View solution in original post

12 REPLIES 12
HP Recommended

Hi

 

https://support.hp.com/gb-en/product/hp-pavilion-touchsmart-14-n000-ultrabook/5410620/model/6431736/...

 

http://h10032.www1.hp.com/ctg/Manual/c04440390

 

However there may be a way to XCOPY off data already there, without physical removal, if not then Page 71 seems relevant. 

 

This is a bit long winded, and maybe only the XCOPY part applies...

 

This First part only works when a valid Recovery Partition is enabled.
If it displays an error message then move onto the Second Part:-
OR if you have data you wish to try and save using the XCOPY command.
Then create your own Repair/Recovery/Rebuild/Re-install media or buy a set from HP.

Turn off the computer.
Disconnect all connected devices and cables, Media Drives, USB drives, printers, & faxes.
Remove media from internal drives, and remove any recently added internal hardware.
Do not disconnect the monitor, keyboard, mouse, or power cord.

Turn on the computer and repeatedly press the F11 key, about once every second,
until the Choose an option screen is displayed, and then continue.

On the Choose an Option screen, click Troubleshoot, and work your way through the screens.

Second Part:-
This may require another PC. Find and Download your .iso from…
(You will need a NON_OEM key for W7);
W8.x and W10 should activate automagically from their embedded licence key.

https://www.microsoft.com/en-us/software-download/windows10

Expand/Extract/Burn the iso Image onto a DVD/USB as needed.
Microsoft’s Creator Tool will make the required DVD or USB.

Even though it has NO actual HP software/drivers included, you may be able to
XCOPY the C:\Users\* area onto a ‘large’ USB stick, via the Command Prompt.

You’ll need to try various drive letters; D:..-..Z: until it’s matched - could be G; mine’s S:

C:\>XCOPY C:\Users\* S:\ /e /i /h (then files like those 3 listed below get copied over)

C:\Users\desktop.ini
C:\Users\All Users\agent.1509128044.bdinstall.bin
C:\Users\All Users\HP Deskjet 2540 series\Help\flash\zoom.swf

Then you can try System Recovery Options / Advanced Options shown in the screenshots.

NB:- W7 Try running a Startup Repair more than once for a full fix.
NB: - W10 Begin with the Automatic Repair, then Startup Settings etc.

From either the C:\ or the X:\ prompt try the following

cd boot
bootrec /FixMBR
bootrec /FixBoot
bootrec /RebuildBCD

If the above FAILS then please try:-
http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows
http://www.thewindowsclub.com/install-windows-7-from-usb
http://www.thewindowsclub.com/install-windows-10-from-usb

 

You may need to change the Secure/Legacy  boot option, and the boot sequence also.

HP Recommended

I have tried the recommendations in the following link proposed unsuccessfully.

http://www.thewindowsclub.com/repair-master-boot-record-mbr-windows

 

The last applicable recommendation from thewindowsclub (http://www.thewindowsclub.com/install-windows-10-from-usb) is the process to reinstall the W10 from a USB.

BTW: I upgraded from W8.1 to W10, should I re-install th W8.1 instead of W10?

 

HP Recommended

@JCA2013

 

HP Pavilion 14-n000 Notebook PC series - FRU Remove/Replace Videos (Intel)

 

http://h20574.www2.hp.com/results.htm?SID=5401217&MEID=1D8C04A9-163A-4107-BE76-1BCBEA594D16

 

Click on Hard disk drive assembly.

 

We us one of these SATA to USB connectors.

 

ConCable.JPG

 

You can then connect it to any other laptop/desktop and transfer any data that you can.

 

REO

 

 

HP Recommended

Thank you very much.

I have extracted the hd and plugged into a similar SATA connector.

Now when I have connected it to another computer,the system says to me that the F:/ unit cannot be reached some file is corrupted or damaged, although all the tests and diagnosis tests were oassed,

I am desparate

Any Idea to acess the files in the Hd?

BR

 

 

HP Recommended

@JCA2013

 

Did you try running chkdsk on that drive???

 

https://docs.microsoft.com/en-us/windows-server/administration/windows-commands/chkdsk

 

Then see if you can access the drive.

 

REO

HP Recommended

Thank you for your suggestion.

It is in progress now.

This is the last try before building the hd again in the computer and  try to reinstall  W10

I will keep you informed

BR

HP Recommended

I am glad to share with you that the chkdsk command has finalized successfully

I have recovered all the private files

Now I will reinstalled W10 without any stress

Thank you very much for your help.

BR

HP Recommended

Your very welcome @JCA2013

 

REO

HP Recommended

Thank for the laptop manual. It was crucial to recover the data from the hard disk.

Now I have created a W10 usb starter, I have change the BIOS startup to Legacy and the boot order to USB.

Nevetheless, nothing happens.

It gets in a loop doing nothing a no single "new message appears" as expected according to the "thewindowsclub" How to

Clean Install Windows 10 from USB.

 

I don't know whether I have a new issue.

Another thing I have realized it's that I cannot enable the secure boot again, once the legacy is enhable.

Please, any recommendation?

 

 

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