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- Re: HP 14s-fq (12N13AV): M2 port doesnt working

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08-10-2021 07:21 PM - edited 08-11-2021 09:11 AM
Few months ago, I have bought low price HP 14s with 64Gb emmc.
Today, I have upgraded the ram and put a nvme 256 ssd in the M.2 slot (there is a M.2 slot in the motherboard)
Unfortunately, the nvme SSD is not recognised even in bios. Only the emmc appears.
Why?
Should I change something in bios? Unpluged the emmc (if it is possible)?
Thank you for help!
08-12-2021 11:55 AM - edited 08-12-2021 11:58 AM
Hi@Lefous57, Welcome to the HP Support Community!
We understand that Harddrive not getting detected,
Apologies for all the inconvenience
Check to do BIOS defaults?
Then running the component test if it's detecting under storage.
Hope this helps! Keep me posted.
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