• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎05-30-2023 10:52 PM - edited ‎05-30-2023 10:53 PM

HP Recommended

Hi

I would like to upgrade the RAM memory of my laptop, but I am not sure of what is the max amount that it can handle (in means of frecuency). I know that it can takes 16GB but I don't have idea about what frecuency value it haves as a limit, I want to go over 1866Mhz

My computer have these specs:

 

Model: HP 15-bw032wm

Processor: AMD A12-9720P RADEON R7, 12 COMPUTE CORES 4C+8G 2.70 GHz

Memory already installed: DD4 8GB 1866Mhz

 

I would be really grateful if someone can help me!

 

Category:
1 ACCEPTED SOLUTION

Accepted Solutions

‎05-31-2023 12:19 AM - edited ‎05-31-2023 12:20 AM

HP Recommended

@maroonmidnights,

 

Welcome to our HP User Forum!

 

The maximum RAM speed possible in your HP Notebook - 15-bw032wm (2DW04UA) is 1866 MHz which is determined/limited by your AMD Quad-Core A12-9720P processor, which is the best processor available for your laptop.

 

You are correct: max RAM for your laptop is 2 x 8GB of DDR4 PC4-14900, 1866 MHz, Non-ECC, Unbuffered, SODIMM, 260-pin RAM sticks.

 

You could use DDR4 2400/2666/3200 MHz RAM, but it will down throttle to 1866 MHz.

 

Kind Regards,

 

NonSequitur777


View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎05-31-2023 12:19 AM - edited ‎05-31-2023 12:20 AM

HP Recommended

@maroonmidnights,

 

Welcome to our HP User Forum!

 

The maximum RAM speed possible in your HP Notebook - 15-bw032wm (2DW04UA) is 1866 MHz which is determined/limited by your AMD Quad-Core A12-9720P processor, which is the best processor available for your laptop.

 

You are correct: max RAM for your laptop is 2 x 8GB of DDR4 PC4-14900, 1866 MHz, Non-ECC, Unbuffered, SODIMM, 260-pin RAM sticks.

 

You could use DDR4 2400/2666/3200 MHz RAM, but it will down throttle to 1866 MHz.

 

Kind Regards,

 

NonSequitur777


1 person found this reply helpful
Was this reply helpful? Yes No

‎06-09-2023 10:11 AM

HP Recommended

Thank you so much for your help!
It really helped me to decide 😁

Was this reply helpful? Yes No

‎06-09-2023 10:15 AM

HP Recommended

@maroonmidnights,

 

You are welcome! -Glad I could assist.

 

Kind Regards,

 

NonSequitur777


Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.