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- Re: HP 15-db0040nq

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12-10-2018 12:32 PM
Thank you for posting back.
As I've mentioned earlier the RAM circuit is mounted on the motherboard,
Next thing, I would suggest here is to go through the Maintenance and Service guide of your HP notebook, and found that your PC supports One M.2 slot for the solid-state drive.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-10-2018 03:38 PM - edited 12-10-2018 03:38 PM
Thank you for posting back and for the picture.
The memory or ram module is not mounted, only the base is mounted.
Hope this helps! Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-11-2018 10:30 AM
Thank you for posting back.
Glad to hear that the post was helpful and if the issue has been resolved, simply Select - "Accept as solution",
to help others in the community, find the solution you have!”
ECHO_LAKE
I am an HP Employee
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