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‎11-15-2020 08:56 AM

HP Recommended
Product: HP 15 dw1010la
Operating System: Microsoft Windows 10 (64-bit)

 

     Hi, i need to know how much RAM my HP 15 dw1010la supports.  i have conflicting info because when i run the Crucial.com compatible upgrades checker the max compatible RAM kit is 64 GB (32GBx2), but when i run CMD wmic memphysical get maxcapacity gives me a max of 32GB, so i don´t know what info to believe. I´ve already upgraded from 8GB to 16GB so my only doubt is about the real max RAM capacity of my HP model. Best.

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‎11-16-2020 09:29 AM

HP Recommended

Considering what the Windows Powershell/Command line command reveals and what I found on the Crucial site, it is likely that  the presence 64 GB module that you show in the image  is an error on their part.

 

To avoid unnecessary expense and frustration on your part, I suggest that 32 GB is the installed memory limit.


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6 REPLIES 6

‎11-15-2020 09:48 AM - edited ‎11-15-2020 10:02 AM

HP Recommended

I only see Crucial publishing 32GB as max installed guaranteed compatible memory.  Where have you seen 64 GB?

 

I recommend that you go with 32GB as the maximum installed memory since Crucial and the wmic command agree with that figure.

 

https://www.crucial.in/compatible-upgrade-for/hp---compaq/hp-15-dw1010la#memory


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‎11-15-2020 10:09 AM - edited ‎11-15-2020 10:14 AM

HP Recommended

 

There, thanks in advance.

Untitled-1.jpg

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‎11-15-2020 10:24 AM

HP Recommended

Unfortunately, I cannot see the image.

 

It may take a while to propagate to the  forum servers


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-15-2020 10:38 AM

HP Recommended

I see, here is a link to the screenshots

https://drive.google.com/file/d/1B7ONn-wXhFZvF32MRBGKG75au6zLUK87/view?usp=sharing

 

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‎11-16-2020 09:29 AM

HP Recommended

Considering what the Windows Powershell/Command line command reveals and what I found on the Crucial site, it is likely that  the presence 64 GB module that you show in the image  is an error on their part.

 

To avoid unnecessary expense and frustration on your part, I suggest that 32 GB is the installed memory limit.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎11-16-2020 07:08 PM

HP Recommended

Yeah, i guess 32 GB is enough for now. Best.

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