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‎03-25-2026 03:48 PM

HP Recommended
Product: HP 15
Operating System: Microsoft Windows 11

Thank you for posting your query, I will be glad to help you. 
Here's how to resolve the Elan touchpad issue on your HP 14-dk1006ns laptop after updating to Windows 10 version 22H2:

Uninstall the Current Elan Touchpad Driver:

  • Press Windows + X and select Device Manager.
  • Expand Mice and other pointing devices.
  • Right-click on Elan Touchpad and choose Uninstall device.
  • Check the box that says Delete the driver software for this device, then click Uninstall.
  • Restart your laptop.

Download the Latest Driver from HP:

  • Visit the HP Software and Driver Downloads page.
  • Enter your product name.
  • Select Windows 10 (64-bit) as your OS.
  • Look under the Driver - Keyboard, Mouse and Input Devices section for the latest Elan Touchpad Driver.
  • Download and install the driver.
  • Restart your laptop again.

 

I need assistance with this same issue on a HP 15 with S/N: 1H85475T0F running Windows 11 25H2.  I've done all the above to no avail.  

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1 REPLY 1

‎03-25-2026 10:37 PM

HP Recommended

Check this link. It can fix

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/Troubleshooting-the-Touchpad-on-HP-Notebook-P...

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