HP 16-aa0023dx Performance Issues

[SnoWFLakE0s]

Hello,

I am having issues with underperformance on my HP laptop. I have run multiple hardware diagnostics, and I am finding that the machine is not performing to the manufacturer specifications.

Everything is up to date, drivers, BIOS etc. If you guys tell me to update software I will flip out.

I am using "Performance" profiles across all applicable menus, while plugged into AC power. I find that the HP app's performance setting is very much not a performance setting; the fans will kick on less than in Smart Sense, which I find lowers overall CPU performance by a very significant margin. The CPU is constantly thermal throttling in HP's "Performance" preset and the fans do not want to actually turn on and stay off most of the time. I would very much appreciate a way to modify this fan curve to be more aggressive.

Additionally, the Nvidia RTX 4050 in this machine is supposed to be able to run up to 55W sustained, I am seeing around a 45W average instead in the Performance preset, and much lower (around 25~30W) if I decide to use the Smart Sense preset, which has a better fan profile but appears to power limit the GPU much more aggressively. There is an appreciable drop in overall performance due to this discrepancy between the advertised performance.

I would like for my machine to perform as advertised.

[Deep_World]

Hi @SnoWFLakE0s,

Welcome to the HP Support Community!

Thanks for reaching out!

We're thrilled to have the opportunity to assist you and provide a solution.

Sorry for the inconvenience caused don’t worry let me help you.

To better understand the issue, could you please provide a few more details?

 Is the laptop slow during startup, gaming, or everyday tasks

Are you hearing the fans ramp up unusually

Any recent updates, new apps, or error messages

Does it freeze, lag, or shut down unexpectedly

The more specific the symptoms, the easier it is to pinpoint the cause.

Here are a few quick troubleshooting steps you can try in the meantime:

 1. Check for background processes

Open Task Manager and see if any app is consuming high CPU, RAM, or disk. Sometimes a single process can drag the whole system down.

 2. Restart and install updates

A simple reboot clears temporary issues. Also check Windows Update and HP Support Assistant for driver or BIOS updates.

 3. Free up storage

If your SSD is nearly full, performance can tank. Try to keep at least 15–20% free space.

 4. Monitor temperatures

Overheating can cause throttling. If the laptop feels hot, dust buildup or poor ventilation might be the culprit.

 5. Run HP diagnostics

HP laptops have built‑in hardware tests (press Esc → F2 at startup). This can rule out memory or drive issues.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 

Take care and have an amazing day ahead! 

Best regards,

Deep_World

[SnoWFLakE0s]

I cannot be more specific. You are clearly incapble of reading.

I made it clear that the problem is that the laptop does not perform up to the rated power rating. This is a fresh clean install of the latest version of Windows 11. It must perform to specifications.

[Deep_World]

Hi @SnoWFLakE0s,

Thanks for your response. Thank you for your detailed message and for clarifying your concerns. We understand that your the system is performing up to the manufacturer rated specifications, despite a clean Windows 11 installation and all drivers and BIOS being up to date. We also understand that software updates are not the solution you are seeking.
 

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential. 

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link. 

You can use this link as well: 

Private Messages - HP Support Community

We're looking forward to helping you resolve this issue! 

Stay tuned, and thanks for your patience! 

Best regards,

Deep_World