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31213
Microsoft Windows 10 (64-bit)

HP 17-bs0xxx laptop bought from QVC.  I want to know if laptop can add a second hard drive and can a SSD be installed.

Not much info on the internet on this laptop model.  I'm helping out a friend who had this laptop sitting in the box for a year.  Crucial Tech website couldn't even identify this model for any ram and ssd upgrades.  Anyone know where I could get a manual for this laptop.  Thanks in advance.

2 REPLIES 2
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Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Results for "HP 17-BS0XXX" (123)


Please do not post Serial Numbers.

 

https://support.hp.com/gb-en/products/identify?q=HP%2017-BS0XXX&filter=-1&origin=pdp

 

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Thanks for the reply and link.

It's a windows 10 operating system.

I gave back the laptop to my friend.  I reformatted and did a clean install of windows 10.

I appreciate you posting a link.

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