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‎12-23-2020 10:29 PM

HP Recommended
Product: HP 17-ca0011ds Touchscreen
Operating System: Microsoft Windows 10 (64-bit)

Like many others that have had this issue, after the 1 year limited warranty was up-the hinge started separating. Like most, I had no idea this would progress so far. HP-please fix this. This should not be an issue when I have cared for this laptop relentlessly to ensure I wouldn't damage it the entire time I've had it. Someone needs to contact me about a repair ASAP.

 

Thank you.

1 REPLY 1

‎12-27-2020 12:38 PM

HP Recommended

@cbegley

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

The_Fossette
I am an HP Employee

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