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Pavilion 17-e146us
Microsoft Windows 10 (64-bit)

Hello, I would like to upgrade the ram in my laptop. It has two ram slots, one has a 4gb DDR3 ram module and the other has a 2gb DDR3 ram module. I would like to buy a 4gb ram module that is identical to the one already in the laptop and use it to replace the 2gb module, giving me a total of 8gb of ram. Where can I find an identical 4gb ram module?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

 

@HPlaptop513

Welcome to HP Forums, 

this is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand you want information about upgrading your RAM,

Here's what is supported by your product:

 

Two customer-accessible/upgradable:

memory module slots Support for DDR3L (1600 MHz) dual channel Support for DDR3L-1600 MHz single channel

(for use on computer models equipped with an AMD A6-5200, A4-500, or E1-2500 processor)

 

Support for up to 12288 MB of system RAM in the following configurations:

● 12288 MB (8192 MB x 1+ 4096 MB x 1), not supported for use with computer models equipped with a 32 bit OS

● 8192 MB (8192 MB×1, 4096 MB×2), not supported for use with computer models equipped with a 32 bit OS

● 6144 MB (4096 MB+2048 MB), not supported for use with computer models equipped with a 32 bit OS

● 4096 MB (4096 MB×1)

 

Click here for your service and maintenance user's guide (look for RAM under search).

 

For upgradable options, you could also check this website: Click here

 

Let me know how that pans out, 

I hope you have a good day ahead,

 

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.

View solution in original post

1 REPLY 1
HP Recommended

 

@HPlaptop513

Welcome to HP Forums, 

this is a great place to get support, find answers and tips,

Thank you for posting your query, I'll be more than glad to help you out 🙂

 

As I understand you want information about upgrading your RAM,

Here's what is supported by your product:

 

Two customer-accessible/upgradable:

memory module slots Support for DDR3L (1600 MHz) dual channel Support for DDR3L-1600 MHz single channel

(for use on computer models equipped with an AMD A6-5200, A4-500, or E1-2500 processor)

 

Support for up to 12288 MB of system RAM in the following configurations:

● 12288 MB (8192 MB x 1+ 4096 MB x 1), not supported for use with computer models equipped with a 32 bit OS

● 8192 MB (8192 MB×1, 4096 MB×2), not supported for use with computer models equipped with a 32 bit OS

● 6144 MB (4096 MB+2048 MB), not supported for use with computer models equipped with a 32 bit OS

● 4096 MB (4096 MB×1)

 

Click here for your service and maintenance user's guide (look for RAM under search).

 

For upgradable options, you could also check this website: Click here

 

Let me know how that pans out, 

I hope you have a good day ahead,

 

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
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