12-03-2016 11:51 AM
Hello, I would like to upgrade the ram in my laptop. It has two ram slots, one has a 4gb DDR3 ram module and the other has a 2gb DDR3 ram module. I would like to buy a 4gb ram module that is identical to the one already in the laptop and use it to replace the 2gb module, giving me a total of 8gb of ram. Where can I find an identical 4gb ram module?
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12-04-2016 11:17 AM
Welcome to HP Forums,
this is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
As I understand you want information about upgrading your RAM,
Here's what is supported by your product:
memory module slots Support for DDR3L (1600 MHz) dual channel Support for DDR3L-1600 MHz single channel
(for use on computer models equipped with an AMD A6-5200, A4-500, or E1-2500 processor)
Support for up to 12288 MB of system RAM in the following configurations:
● 12288 MB (8192 MB x 1+ 4096 MB x 1), not supported for use with computer models equipped with a 32 bit OS
● 8192 MB (8192 MB×1, 4096 MB×2), not supported for use with computer models equipped with a 32 bit OS
● 6144 MB (4096 MB+2048 MB), not supported for use with computer models equipped with a 32 bit OS
● 4096 MB (4096 MB×1)
Click here for your service and maintenance user's guide (look for RAM under search).
For upgradable options, you could also check this website: Click here
Let me know how that pans out,
I hope you have a good day ahead,
And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.
I am an HP Employee