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I got into the command propt.  I typed in Dism /online /cleanup-image /Checkhealth.

I got error 50

Dism does not support servcing Windows PE with the online option.

so I typed in:

Dism /Cleanup-Image /Checkhealth

I got error 87

The cleanup option is unknown

 

What do I do next?

HP Recommended

I also typed in:

Dism /RestoreHealth

I got error 87. 

Option unknown

 

HP Recommended


Open elevated command prompt using this:
https://www.tenforums.com/tutorials/2790-elevated-command-prompt-open-windows-10-a.html

Then type this:
Dism /Online /Cleanup-Image /RestoreHealth

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thanks for your help. Updates are working now

HP Recommended

You're welcome.

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