HP 250 G6 1WY58EA 16GB RAM UPGRADE

[Clarens]

Hi, I get a new HP 250 G6 a bit more than one month ago.

Yesterday I started to use it in deep making some photo work on Adobe lightroom and I noticed some lag.

I'm desapointed as coming from a 10 years old dv41080es upgraded to 8gb, I thaught that this new HP was a good computer for me.

The porbem I have is that PC is new but I can´t give it back to the shop as more than 30 days test are passed.

My only exit would be an upgrade to 16GB Ram.

Is that possible? Any possibilites? How much my system supports?

Kind regards.

[iomare]

Hi,

Your PC supports max 16GB of DDR4-2400Mhz RAM (2x8GB) which will run at 2133Mhz.

This is what the system has been tested with. However HP DDR4 notebooks will run with 32GB of RAM.

On page 45 of service manual you can see the various steps to upgrade RAM.

http://h10032.www1.hp.com/ctg/Manual/c05485525

You can also look at these HP videos for that model which can help with upgrade (click on memory module in list on left)

https://h20574.www2.hp.com/Media/33FD3507-0BEA-4B63-8A3E-8A417FC356B9/jag6U_PCPFILES/SML/FruVideo/ja...

Let me know if you need further help,

David

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[Clarens]

Ok, so I should have 2 slots of 8Gb ans actually one used it's right?

I spoke with my dealer and they said that max supported is 8GB!

You confirm then that they are wrong right? I'm going to purchase extra ram and I don't want to get the bad luck that once PC is opened I have no extra slots and no possibility to upgrade to 16Gb.

Kind regards.

[iomare]

Your PC comes with the i5-7200 CPU. So yes, the dealer is wrong and you can upgrade officially to 16GB (2x8GB) and the system will also work with 32GB. 

You can see this on page 1 of service manual which I linked above.

Hope it helps,

David

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[Clarens]

I can Upgrade also with 16Gb + 16Gb? or 8 + 16Gb?

Kind regards.

[iomare]

Yes, that will work.

[Clarens]

I still don't get it sure.
Look in here please, official hp page spects.
http://www8.hp.com/es/es/products/laptops/product-detail.html?oid=15747807#!tab=specs
It says: max memory:
Memoria máxima
SDRAM DDR4-2133 de 8 GB
(Single channel support. )

You mean this page is wrong and I can add 8 extra gb to my computer?

[iomare]

Yes. That page is also wrong. 8GB is max if the CPU is a Pentium or Celeron.

[Clarens]

OK. Are you from HP? Are you authorised to inform the other page about the wrong info?
Dealers here seams to give bad information Y to tell you the thought I thing that sales can be because of that.

[Clarens]

Good morning @iomare , before I purchase my extra memory, could you please answer to my question?

Once I have checked that all is OK I'll put this thread as solved.

Thanks again for your help and answer.

Kind  Regards