HP 250 g3 laptop has no fan installed

[anthonyquinn]

So one of our laptops that just went out of warranty in May 2016 was running slow. So I ran HP built in diagnostics and it found that the hard drive had failed so i started stripping it down, and found out that there was no fan installed. This can't be normal. There is a spot for the fan, but no fan. This could have caused the hard drive error! How do I contact HP about this if it is not normal.

[banhien · Accepted solution]

Hi,

Sounds like your machine has one of the following processor

Intel® Celeron® N2840 (2.16GHz, turbo up to 2.58GHz, 1 MB L2 cache, 2 cores)
Intel® Celeron® N2830 (1.83GHz, turbo up to 2.41GHz, 1 MB L2 cache, 2 cores)
Intel® Celeron® N2815 (1.86GHz, turbo up to 2.13GHz, 1 MB L2 cache, 2 cores)

Those are low wattage processors and those machines are fanless (no fan). That is normal for this series.

Regards.

[anthonyquinn]

Yes, thank you!

[prospermataruse]

I have an hp 250 g3 windows 10 32-bit, it just switched off and it made a sound which comes out when switching off the laptop using the power button...now am wondering what could be the problem because I am trying to switch it on, nothing is coming. When i try to switch it ON only the orange wifi light and power light is coming just for 5seconds. Charging light is also showing..Please help

[anthonyquinn]

Try removing the battery and then put it back in and see if it boots then.

[prospermataruse]

It's not booting

[bollaji]

Right now.i have the same issue like your.what can I do to fix this.

[Orlandoking]

About the low wattage processors. Is it possible to install a fan?

[mosheen]

My laptop has the processor stated second and it still heats up and then if i use the pc it starts to lag i.e cursor stucks and the windows that are open freezes and says not responding.........even cannot use internet using Firefox