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HP Recommended
HP 255 G5 Notebook PC
Microsoft Windows 10 (64-bit)

Hi. The battery in my HP 255 G5 Notebook PC (2016 y) is finaly empted. Which kind of new battery I need? HS03 or HS04? Thanks. Vladimir

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

You can verify the battery part number and description by entering your notebook's product number in the search window at the link below:

 

HP PartSurfer

 

Two different batteries were offered in the model series according to Chapter 3 of the service manual:

 

c05227786.pdf (hp.com)

 

Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery    807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery    807956-001

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

You can verify the battery part number and description by entering your notebook's product number in the search window at the link below:

 

HP PartSurfer

 

Two different batteries were offered in the model series according to Chapter 3 of the service manual:

 

c05227786.pdf (hp.com)

 

Battery
4-cell, 41-Whr, 2.8-Ah Li-ion battery    807957-001
3-cell, 31-Whr, 2.8-Ah Li-ion battery    807956-001

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