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‎05-27-2024 04:43 PM - last edited on ‎05-27-2024 04:44 PM by Retired

HP Recommended
Product: HP 410 Slim Silver Bluetooth Mouse

I purchased the HP 410 Slim Silver Bluetooth Mouse late Nov 2023, started using it December 2023. It worked great until about 3 weeks ago when I was no longer able to scroll with the wheel. I have changed the battery, cleaned the mouse, uninstalled and reinstalled, there are no driver updates or any information on why the wheel would stop working.  I've checked the components and there does not seem to be any issues with the construction  so not sure why the scroll/wheel stopped working. On the HP support site it only shows my warranty is expired and there is no support? Any ideas?  The battery is supposed to last 15 months - and registers high on my battery tester, but I put in fresh battery- so that did not help. 

GranTGoose
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