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HP Recommended
HP 6730S
Microsoft Windows 7 (64-bit)

Hola, quisiera saber como puedo solucionar el siguiente problema ...

según la página oficial de hp dice que puede soportar un  Procesador Intel Core 2 Duo T9400 lo compre y lo instale, y el computador no da imagen, solo prenden los led pero al cabo de un par de segundo se apaga ...

ya actualiza la BIOS con los drivers de la pagina oficial también y sigue el mismo problema,  me toco ponerle el procesador que tenia antes para que funcionara un  Procesador Intel Core 2 Duo T5870

como puedo hacer que funcione el procesado?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

In order for the T9400 to work, your notebook has to have the Intel PM45 Express Chipset, or the Intel GM45 Express Chipset.

 

If your notebook has the Intel GL40 Express Chipset, only processors with an 800 MHz FSB will work, such as the T5870 currently installed.

 

I have zipped up and attached a free utility below, that will report what model Intel chipset your notebook has.

 

Since the T9400 processor is listed as supported, my guess is the report is going to show your notebook has the GL40 chipset.

View solution in original post

1 REPLY 1
HP Recommended

Hi:

 

In order for the T9400 to work, your notebook has to have the Intel PM45 Express Chipset, or the Intel GM45 Express Chipset.

 

If your notebook has the Intel GL40 Express Chipset, only processors with an 800 MHz FSB will work, such as the T5870 currently installed.

 

I have zipped up and attached a free utility below, that will report what model Intel chipset your notebook has.

 

Since the T9400 processor is listed as supported, my guess is the report is going to show your notebook has the GL40 chipset.

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