• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎12-14-2017 02:54 PM

HP Recommended
Product: Laptop HP Pavilion 15-aw003la
Operating System: Microsoft Windows 10 (64-bit)

issue.PNG

 

 This message pops up every time I turn on my laptop. I uninstalled HP 3D Driveguard and installed it again from this posts: https://h30467.www3.hp.com/t5/Software-para-notebooks/HP-Accelerometer-no-es-compatible-con-Windows-... , https://h30434.www3.hp.com/t5/Notebook-Operating-System-and-Recovery/App-update-message-HP-Accelerom... but it didn't work, the message still popping up.

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-14-2017 03:00 PM

HP Recommended

@Manu_Miranda

 

Please download and install

 

    ftp://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-14-2017 03:00 PM

HP Recommended

@Manu_Miranda

 

Please download and install

 

    ftp://ftp.hp.com/pub/softpaq/sp83501-84000/sp83846.exe

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No

‎12-14-2017 11:26 PM

HP Recommended

Thank you! I restarted my laptop and there is no more message :OpenSmile:

Was this reply helpful? Yes No

‎02-07-2018 07:54 PM

HP Recommended

Yes thanks very much....

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.