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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Re: HP BATTERY CALIBRATION CANCELLED

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08-27-2022 02:20 PM
I'm having problem to calibrate my laptop battery as i try to calibrate my battery several times but it keeps being cancelled. My Device is HP Laptop PC 15S Fq2000(2d119AV) if anyone can help me with that i will be verythankful.
08-27-2022 02:27 PM
Hello @Shahid_Malik
Sorry to hear that you are having problems ... I would like to help you.
(1) Open windows <device manager> and uninstall "Microsoft ACPI-Compliant Control Method Battery"
- Right click on "Microsoft ACPI-Compliant Control Method Battery"
- Click "Uninstall device"
- Confirm your choice if you see a popup notification
(2) Shutdown notebook
(3) Disconnect charger
(4) Press and hold <power> button for 30 seconds
(5) Connect charger and wait until battery is fully charged ( check LED indicator )
(6) Start notebook and log in to windows, you're done.
(7) Please report your results
08-27-2022 09:39 PM - edited 08-27-2022 09:46 PM
Hi .@Ub6424 , Thanks for you reply, I have follow your method twice but its still not working. Battery still showing Calibrate Needed at HP Support Assistant . for your Better Understanding i have attached the Cancelled message & Calibrations screenshot.
08-28-2022 01:08 PM
Hello @Shahid_Malik
Ignore the messages from HP Diagnostics for Windows. It is important how the battery can be used in Windows after manual calibration. Please check if runtime has improved. If the battery performance is greatly reduced, you should install a new battery soon.
Good luck
08-31-2022 02:43 AM - edited 08-31-2022 02:47 AM
Hi .@Ub6424
Problem has been solved, I have drained full battery to 0% and then charge it fully, after that I run the battery's test at HP hardware diagnostic application and it successfully passed without cancelling and the status changes from Calibration needed to Normal.
I hope this information will help others.
Thanks for your Support.