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Common problems for Battery
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09-20-2021 02:09 PM
Product: Pavilion g7
Operating System: Microsoft Windows 10 (64-bit)
I purchased an aftermarket battery on Amazon for my laptop back in Aug 2, 2021 since it cannot be purchased anywhere else I checked. The battery is charging normally although it doesn't hold a charge vey long (less than 3 hours). I've done multiple battery checks in the HP Support Assistant application but it always comes back with the data below:
Warranty Type: 1 Terminal Voltage: 12386 mV
Cycle count: 2/300 Design Voltage: 10800 mV
Manufacturer: 13-42 Cell Voltage: 1:0 mV
Battery Age: 234 days Cell Voltage: 2:0 mV
Serial Number: 090010 01/29/2021 Cell Voltage: 3:0 mV
Temperature: 24 °C Cell Voltage: 4:0 mV
Design Capacity: 5200 mAh Status: A0
Full Charge Capacity: 4096 mAh AC Power: Yes
(78%) CT Number: N/A
Remaining Capacity: 4066 mAh Failure ID: Q0F7HD-6BBAQ76MFPX1A-C0FQ23
Current: 118 mA Adaptive Battery Optimizer: Not supported
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