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‎06-15-2025 11:48 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z4AV)

My laptop is equipped with a 4-cell 70Wh battery, and the label physically confirms this. However:

  • Windows battery report (powercfg /batteryreport) and all third-party tools (like BatteryInfoView and HWInfo) show a design capacity of only 51,528 mWh.

  • Meanwhile, the HP UEFI Diagnostics Tool correctly reports the design capacity as 70,070 mWh, which matches the battery label.

What I’ve Tried:

  • Disabled Adaptive Battery Optimizer in BIOS ✅

  • Updated BIOS to the latest version ✅

  • Uninstalled and reinstalled battery drivers ✅

  • Drained and fully recharged the battery (manual calibration) ✅

  • Checked with third-party tools (all report 51.5Wh) ✅

Why does HP Diagnostics correctly read 70Wh, while Windows and all other tools report only 51Wh?
Is this due to a firmware limitation set by HP's EC/BIOS, or could this be a mismatch between the battery firmware and the system firmware?

If the battery truly is 70Wh (as Diagnostics confirms), I would like the full capacity to be properly exposed to the operating system. Is there any official way (BIOS update, firmware patch, replacement) to correct this?WhatsApp Image 2025-06-16 at 07.55.24_4b960104.jpgWhatsApp Image 2025-06-15 at 22.15.35_46d43b36.jpgScreenshot 2025-06-15 215940.pngScreenshot 2025-06-16 080154.png

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