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‎03-29-2023 10:15 AM

HP Recommended
Product: HP Chromebook - 14-db0030nr
Operating System: Chrome OS

Hi, the warranty on one of the Chromebooks that we have in our school has expired. It had a 3 year Care Pack warranty on it. It is currently randomly freezing or rebooting. I have several others that have done the same thing and everyone of them have been sent back to HP for a replacement motherboard. I see that HP does not sell the motherboard and I would like to know of a good source for getting a reliable replacement for it.

 

Thanks in advance.

Bill

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2023 06:57 PM - edited ‎03-29-2023 07:03 PM

HP Recommended

The Maintenance & service guide (only use it for reference, not tutorial instruction) 
You may find videos online with tutorials on the system board replacement. If I find one, I will return and post it here.
http://h10032.www1.hp.com/ctg/Manual/c06534268.pdf

The part number for the system board is L51319-001

 

My source reference is the HP PartSurfer, for your specific Chromebook 5VD66UA System SKU, using the system SKU for your specific ChromeBook.

https://partsurfer.hp.com/partsurfer?searchtext=5VD66UA

 

Vendor sources

https://www.google.com/search?q=HP+L51319-001&rlz=1C1CHBF_enUS918US918&oq=HP+L51319-001&aqs=chrome.....

 

The system board is quite inexpensive @ $130.00 USD. It is sold by many vendors, including Amazon.com, which has a remarkably efficient return protocol.

 

 

More  how-to videos for your ChromeBook 14-db0000
https://www.youtube.com/@HPSupport/search?query=HP%2014-db0000


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
3 REPLIES 3

‎03-29-2023 06:57 PM - edited ‎03-29-2023 07:03 PM

HP Recommended

The Maintenance & service guide (only use it for reference, not tutorial instruction) 
You may find videos online with tutorials on the system board replacement. If I find one, I will return and post it here.
http://h10032.www1.hp.com/ctg/Manual/c06534268.pdf

The part number for the system board is L51319-001

 

My source reference is the HP PartSurfer, for your specific Chromebook 5VD66UA System SKU, using the system SKU for your specific ChromeBook.

https://partsurfer.hp.com/partsurfer?searchtext=5VD66UA

 

Vendor sources

https://www.google.com/search?q=HP+L51319-001&rlz=1C1CHBF_enUS918US918&oq=HP+L51319-001&aqs=chrome.....

 

The system board is quite inexpensive @ $130.00 USD. It is sold by many vendors, including Amazon.com, which has a remarkably efficient return protocol.

 

 

More  how-to videos for your ChromeBook 14-db0000
https://www.youtube.com/@HPSupport/search?query=HP%2014-db0000


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



1 person found this reply helpful
Was this reply helpful? Yes No

‎03-30-2023 09:36 AM

HP Recommended

Erico,

 

Thanks for the detailed information. This really helps out in our situation with these systems.

 

Bill

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‎03-30-2023 02:34 PM

HP Recommended

I am happy to have been able to help you.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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